Do you have a question or request?

Contact me

and

FAQs

Contact us.

awallofclimbingivy@gmail.com

FAQs

  • Who are A Wall of Climbing Ivy?

    A Wall of Climbing Ivy is a one person shop! It is purely run by me, myself and I at the moment as a way to sell prints and merchandise of my original paintings.

  • When will I get my order?

    Orders are posted within a week of ordering (I aim to post within 2/3 days, to a week from ordering at maximum) and will take between 1-4 days to arrive depending on your distance from the UK, where I am based.

  • Can I track my order?

    We aim to post via Royal Mail services and provide tracking numbers for each order!

  • Can I see your work in person?

    At the moment all my paintings are being stored and compiled to be exhibited at a later date and location which is TBD. I am based in East Anglia so any future exhibitions will likely be held here.

  • What services do you use for your products?

    Painting prints are sourced via first hand photography and printed by Mixam to ensure archival quality. Stickers are hand cut and printed by myself and tote bags are sourced via Nutshell in recycled cotton then hand printed by me.

  • Can I return products/ get a refund?

    While partial refunds are possible if the item gets lost in the mail etc, we cannot accept returns at this time.